Terms & Conditions

Effective date: 16 February 2026

2. Services Provided

Cultural Access Lab offers:
  • Private consultations (virtual and in-person)
  • Walking orientation sessions
  • Downloadable digital guides (PDFs)
  • Audio-based self-guided tours 
  • Educational resources and recommendations
  • All services are informational and advisory in nature.

1. Acceptance of Terms

By accessing this website or purchasing services or digital products from Cultural Access Lab, you agree to these Terms and Conditions.

If you do not agree, please do not use this website or services.

Information provided through consultations, guides, audio tours, or website content is for informational purposes only.

It does not constitute:

  • Legal advice
  • Immigration advice
  • Financial advice
  • Real estate brokerage services
  • Medical advice
  • Safety guarantees
  • Clients remain responsible for their own decisions, travel, relocation choices, and personal safety.

3. No Professional or Legal Advice

Digital Products (PDFs, Audio Guides):

All digital product sales are final.

Due to the nature of downloadable content, refunds are not provided once access has been granted.

Private Consultations:

Refunds or rescheduling may be granted at the discretion of [Business Name] if cancellation occurs at least [24/48] hours before the scheduled session.

No-shows or late cancellations may not be eligible for refund.

4. Payments

All payments are processed through secure third-party providers. By purchasing a service or digital product, you agree to pay the listed price at the time of purchase. Prices may change without notice.

5. Refund Policy

All content provided through:
  • This website
  • Digital guides
  • Audio tours
  • Consultations

Is the intellectual property of Cultural Access Lab.

You may not:
  • Reproduce
  • Distribute
  • Share
  • Resell
  • Upload publicly
  • Forward paid materials to others

Without written permission.

Purchases grant you personal, non-transferable access only.

6. Intellectual Property

If you have questions about these terms and conditions, please contact:

Cultural Access Lab
Email: [email protected]
Website: culturalaccesslab.com

7. Limitation of Liability

Cultural Access Lab is not liable for:
  • Travel disruptions
  • Personal injury
  • Loss or damage
  • Decisions made based on provided information
  • Experiences with recommended businesses or locations
  • Participation in walking sessions or city exploration is at your own risk.

8. Third-Party Recommendations

Any recommendations of restaurants, neighborhoods, services, or venues are based on personal knowledge and experience. Cultural Access Lab does not guarantee:
  • Availability
  • Safety
  • Quality
  • Suitability
  • Clients are responsible for their own due diligence.

9. Website Use

You agree not to:
  • Attempt to hack or disrupt the website
  • Copy or scrape content
  • Use content for commercial purposes without permission

10. Governing Law

These Terms are governed by the laws of Mexico.

11. Changes to Terms

We reserve the right to update these Terms at any time. Updated terms will be posted on this page.

12. Contact